Last updated: 24 October 2026
1. Our commitment to your privacy
Overberg Gold & Tech (“we”, “us” or “our”) respects your privacy. We aim to collect only the personal information reasonably necessary to provide our services, operate our website, fulfil our legal obligations and protect our business and customers.
We process personal information in accordance with South Africa’s Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable laws.
2. Who we are
Business name: Overberg Gold & Tech
Legal entity: Overberg Gold and Tech (Pty) Ltd
Address: Unit 9 Weder Park, 9 Bergsig Street, Sandbaai, Hermanus, 7200
Telephone: 087 265 5327
Email: sales@goldntech.co.za
Website: www.goldntech.co.za
For privacy-related questions or requests, please contact us using the details above. Our designated Information Officer or authorised privacy contact will handle your request.
3. Personal information we collect
Depending on how you interact with us, we may collect the following information:
Contact and enquiry information
- Your name, telephone number, email address and WhatsApp contact details.
- Information you provide when asking about products, repairs, valuations, sales or other services.
Transaction information
- Information required to buy, sell or otherwise transact in second-hand goods, including identity and contact details, item descriptions, transaction values and relevant supporting records.
- Additional information required for applicable credit, pawn, lay-by or other agreements, where those services are offered.
Website and technical information
- Information needed to operate, secure and maintain the website, such as session information, security logs, browser details and technical data processed by our hosting provider.
- Information submitted through website forms or other integrated services.
We do not intentionally collect more information than is reasonably necessary for the relevant purpose. Where information is required by law or necessary to conclude a transaction, we will explain this when appropriate.
4. How we use your information
We may process personal information to:
- Respond to enquiries and provide quotations, valuations and customer support.
- Facilitate purchases, sales, repairs and other services we offer.
- Administer applicable pawn, credit or lay-by agreements.
- Verify identities and maintain records required by applicable legislation.
- Prevent fraud, investigate suspected stolen goods and protect our customers, staff and business.
- Maintain website functionality, security and access controls.
- Send information about an item or service you specifically asked us to follow up on.
- Meet applicable tax, accounting, regulatory and legal obligations.
We process information on an appropriate lawful basis, including where necessary to take steps at your request, perform a contract, comply with a legal obligation or pursue a legitimate interest permitted by POPIA. Where consent is required, we will obtain it.
5. Sharing of personal information
We do not sell personal information to marketers.
We may disclose information where reasonably necessary and lawful, including to:
- Relevant law-enforcement or regulatory authorities where required or lawfully authorised.
- Service providers who help us operate our website, communications, record-keeping or business systems.
- Delivery, courier or marketplace providers where a customer-requested transaction requires their involvement.
- Professional advisers where necessary for legitimate business or legal purposes.
Where appropriate, we take reasonable steps to ensure that service providers protect personal information and process it only for authorised purposes.
Third-party services may have their own privacy policies and terms. We encourage customers to review those policies when using external services.
6. Information security
We take reasonable technical and organisational measures to protect personal information against loss, damage, unauthorised access, disclosure or misuse.
These measures may include access restrictions, authentication controls, secure connections, staff confidentiality measures and appropriate storage and backup procedures.
No website or electronic storage system can be guaranteed completely secure. If a security compromise occurs, we will take appropriate steps in accordance with applicable law.
7. How long we retain information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required or permitted by applicable law.
Certain second-hand goods transaction registers and supporting identity documents are subject to statutory retention requirements, which may include a minimum period of five years.
Other records, including enquiries and correspondence, are retained according to their purpose, applicable legal requirements and our record-retention procedures. When information is no longer required, we take reasonable steps to securely delete or de-identify it where appropriate.
8. Cookies and website technologies
Our website may use essential cookies or session technologies to support website functionality, security and authorised staff access.
We do not intentionally use advertising or analytics trackers unless these are introduced and disclosed in an updated notice.
Please refer to our Cookie Policy for further information about the cookies and similar technologies actually used on this website.
9. Your rights under POPIA
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction or deletion of inaccurate, irrelevant, excessive or unlawfully retained information.
- Object to certain types of processing.
- Withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
- Object to certain direct marketing activities.
- Lodge a complaint with the Information Regulator of South Africa.
Some requests may be limited where we are legally required to retain information or another lawful basis for processing applies.
To exercise your rights, contact us at sales@goldntech.co.za. We may need to verify your identity before responding.
Information Regulator website: https://inforegulator.org.za/
POPIA complaints: POPIAComplaints@inforegulator.org.za
10. Third-party websites and services
Our website may link to third-party websites or services, including messaging, marketplace or delivery services.
We are not responsible for the privacy practices of external services that we do not control. When you follow an external link, the privacy policy and terms of that service may apply.
11. Changes to this policy
We may update this Privacy Policy when our business practices, website functionality or legal obligations change.
The latest version will be published on this page with its revision date.
12. Contact us
If you have questions, wish to exercise your privacy rights or want to raise a concern about how your personal information is handled, please contact us:
Overberg Gold & Tech
Unit 9 Weder Park, 9 Bergsig Street, Sandbaai, Hermanus, 7200
Telephone: 087 265 5327
Email: sales@goldntech.co.za
Website: https://www.goldntech.co.za
We will review your request and respond in accordance with applicable law.